Legal Pages
Updated:
September 14, 2026
Privacy Policy
DigitAction respects your privacy. This policy explains what personal information we collect, how we use and protect it, and what your rights are.
Overview
The information we collect through our forms and orders
How we use it and who we may share it with
How long we keep it and what your rights are
By using this site or working with us, you agree to the practices described in this policy.
How We Use Your Information
We use your information only for the following purposes:
Respond to your inquiries
Provide the services you requested
Process payments through Stripe
Provide customer support
Prevent fraud and keep the site secure
Improve our website and services
Meet our legal, tax, and accounting obligations
We do not sell your personal information and do not use it for purposes unrelated to those listed above.
Security
We use reasonable technical and organizational security measures to protect your information from:
Unauthorized access
Loss or misuse
Accidental disclosure
However, no transmission over the internet is completely secure. We cannot guarantee absolute security, but we do our best to protect your information.
The Information We Collect
We may collect, store, and use the following categories of information:
Information Provided Through Our Forms
Name, email address, phone number, message, and service selected
Order and Transaction Data
Selected offer, amount, and payment status
Technical Data
Browser and device type
IP address and security-related data
Usage data for analytics and site improvement
Payments are processed directly by Stripe. DigitAction never receives your full credit card number. Some of this data may be processed by our providers outside Quebec or Canada.
Cookies and Analytics Tools
This site uses essential cookies for its operation, as well as analytics tools when enabled, to:
Keep the site running properly
Analyze site usage in aggregate
Remember certain display preferences
You can disable non-essential cookies in your browser settings at any time. The site will continue to work, but some features may be limited.
Providers
We work with the following providers to operate our site and services:
Framer — website hosting
Stripe — payment processing
GoDaddy / Microsoft 365 — email and office tools
Payments are processed directly by Stripe. DigitAction never receives your full credit card number. These providers may process some data outside Quebec or Canada.
Your Rights
Subject to applicable law, you have the right to:
Request access to your personal information
Request correction of your information
Withdraw your consent, where permitted by law
Request deletion of your information, subject to our legal obligations
File a complaint with the competent privacy authority
To exercise any of these rights, please contact our Privacy Officer below.
Data Retention
We retain your information according to the following periods:
Requests and communications: usually retained for a maximum of 24 months after the last exchange
Transactional records: kept according to our legal, tax, and accounting obligations, generally up to seven years
CONTACT
For any privacy-related questions, requests, or concerns, please contact our Privacy Officer:
Address
Montreal, Quebec, Canada
Phone
438-835-2085
We do our best to respond to all privacy-related inquiries within a reasonable timeframe.